Refund and Returns Policy

At Total Nutrition, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we gladly offer a straightforward return policy to make your shopping experience worry-free.

7-Day Hassle-Free Returns:
We understand that sometimes a product may not meet your expectations. You have up to 7 days from the date of purchase to return any item for a full refund or exchange. Simply contact our customer service team to initiate the return process. Please note

  • For any UNOPENED product with a receipt, we will give a full refund, exchange, or store credit.
  • For any OPENED product after 7 days will not receive a refund, exchange, or store credit.
  • For any OPENED product with a receipt within 7 days of purchase, we will give a store credit.

Eligibility Criteria:
– Items must be unused, in their original packaging, and in the same condition as received.
– Supplements and consumable products must have at least 75% of the original content remaining.
– Returns are not accepted for certain products, such as personalized items, gift cards, and perishable goods.

Easy Return Process:
To initiate a return, please contact our customer service team at [info@totalnutritionusa.com] or call [customer service number]. Our team will guide you through the return process, provide you with a return authorization, and assist with any questions you may have.

Refund or Exchange:
Upon receiving your returned item, we will inspect it to ensure it meets the eligibility criteria. You can choose between a full refund credited to your original payment method or an exchange for a different product. Refunds are processed promptly, but please allow a few business days for the transaction to reflect in your account.

Damaged or Defective Items:
If you receive a damaged or defective product, please notify us within 48 hours of receiving your order. We will arrange for a replacement or provide a full refund, including any shipping costs incurred.

Return Shipping:
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective product.

Contact Us:
If you have any questions or concerns about our return policy, feel free to reach out to our customer service team at info@totalnutritionusa.com or call (404) 481-5263

Thank you for choosing Total Nutrition. Your satisfaction is our priority.

*Note: This return policy is subject to change. Please refer to our website for the most up-to-date information.*

To top